RESERVATION

How to book my sea trip ?


To book your cruise, here are your options : - online booking via our website right here - reservation by contacting us by phone on 04 94 55 28 60 - reservation by contacting us via Facebook and Instagram @amccapegrace - booking in person directly at the AMC CAPE GRACE office located 63 Quai Amiral Nomy at the old port of Saint-Raphaël




Will I be reimbursed if I miss the departure of the boat?


No. In the event of a no-show for boarding for whatever reason, no refund will be granted. The deadline for presentation for boarding is 10 minutes before the ship's departure time. Any passenger, even with a ticket, arriving after this deadline, cannot be reimbursed.




What are the accepted payment methods?


We accept credit card, cash, checks and holiday vouchers (ANCV).




Can we privatize a boat for a few days, a week ...?


Yes you can. We offer the privatisation of our catamaran TURQUOISE for a day, a half-day, an evening but also for a few days. To get a quote, you can click here.




What is the cancellation policy?


Tickets are neither refundable nor exchangeable unless AMC CAPE GRACE decides to cancel a cruise. Indeed, the company can, without notice, cancel a sea trip, modify its schedules or even its itinerary (weather conditions, technical problem, insufficient traffic, health crisis or other reasons). In the event of a cancellation from our side, the cruise will either be postponed to a later date or the customer will be offered a refund.




Do I have to book my cruise in advance?


You don't have to but it is strongly advised to book your sea trip in advance.




How much does a sea trip cost?


Here are the prices of our cruises: - Full day cruise + meal Adult...........................................................110 €
Child (4 to 10 years old)................................70 €
Child (0 to 4 years old)..................................10 € - Half-day cruise Adult..............................................................55 €
Child (4 to10 years old)..................................35 €
Child (0 to 4 years old)...................................10 € - Aperitif at sea cruise Adult..............................................................25 €
Child (4 to10 years old)..................................17 €
Child (0 to 4 years old)...................................10 € - Under the stars cruise Adult..............................................................25 €
Child (4 to10 years old)..................................17 €
Child (0 to 4 years old)...................................10 € - Sunset cruise Adult..............................................................45 €
Child (4 to10 years old)..................................30 €
Child (0 to 4 years old)...................................10 € - Dinner evening cruise Adult..............................................................80 €
Child (4 to10 years old)..................................60 €
Child (0 to 4 years old)...................................10 € - Fireworks cruise Adult..............................................................45 €
Child (4 to10 years old)..................................30 €
Child (0 to 4 years old)...................................10 € - Fireworks + dinner cruise Adult..............................................................90 €
Child (4 to10 years old)..................................70 €
Child (0 to 4 years old)...................................10 €




Can we privatize a catamaran for a small group?


You can. For more information regarding the privatization of our boats, please click here. To request a quote, please click here.




How to privatize a catamaran?


For any privatization request, please complete the quote request form here. For more information regarding the privatization of our catamarans for private events, click here. For more information regarding the privatization of our catamarans for professional events, click here.




Do you offer reduced rates for children?


Yes. See below: - Full day cruise + meal Adult...........................................................110 €
Child (4 to 10 years old)................................70 €
Child (0 to 4 years old)..................................10 € - Half-day cruise Adult..............................................................55 €
Child (4 to10 years old)..................................35 €
Child (0 to 4 years old)...................................10 € - Aperitif at sea cruise Adult..............................................................25 €
Child (4 to10 years old)..................................17 €
Child (0 to 4 years old)...................................10 € - Under the stars cruise Adult..............................................................25 €
Child (4 to10 years old)..................................17 €
Child (0 to 4 years old)...................................10 € - Sunset cruise Adult..............................................................45 €
Child (4 to10 years old)..................................30 €
Child (0 to 4 years old)...................................10 € - Dinner evening cruise Adult..............................................................80 €
Child (4 to10 years old)..................................60 €
Child (0 to 4 years old)...................................10 € - Fireworks cruise Adult..............................................................45 €
Child (4 to10 years old)..................................30 €
Child (0 to 4 years old)...................................10 € - Fireworks + dinner cruise Adult..............................................................90 €
Child (4 to10 years old)..................................70 €
Child (0 to 4 years old)...................................10 €




What is included in the price of a sea trip?


It all depends on the sea trip you choose. Click below to know the details of each cruise: - Full day cruise + meal - Half-day cruise - Aperitif at sea cruise - Under the stars cruise - Sunset cruise - Dinner evening cruise - Fireworks cruise - Fireworks + dinner cruise




What are the health mesures put in place to avoid the spread of COVID-19?


Here are the health measures put in place to avoid the spread of COVID-19 in our ticket offices, on the embarkation docks and on board the ship: - Wearing a mask is compulsory on board from 11 years old when the rules of physical distancing cannot be guaranteed - Provision of hydroalcoholic gel on board - The catamarans are fully disinfected every day at each rotation - Respect for social distancing on board - Any passenger showing symptoms of infection linked to COVID-19 before boarding should not board. Passengers should contact AMC Cape Grace by telephone to inform them of their absence from boarding. For any reimbursement request, the passenger must provide a medical certificate from a doctor attesting to their covid-19 symptoms. Otherwise, reimbursement cannot be made. - In the event of reconfinement, we will reimburse all of the sums incurred at no cost





CRUISES

Peut-on voir des dauphins lors des sorties en mer ?


C'est possible mais ce sont eux qui décident !




Vais-je avoir des explications sur les lieux traversés ?


Oui. Votre capitaine et ses marins se feront un plaisir de vous




Quels types de sorties en mer proposez-vous ?


Nous proposons différentes sorties en mer à choisir selon vos envies. Cliquez sur les sorties ci-dessous pour en savoir plus : - Sortie journée avec repas - Sortie demi-journée - Sortie apéro en mer - Sortie sous les étoiles - Sortie coucher de soleil - Sortie soirée dîner - Sortie feu d'artifice - Sortie dîner feu d'artifice




Comment se déroulent les sorties en mer ?


Pour chaque sortie en mer, l'embarquement débute 10 minutes avant l'heure de départ du catamaran sur le quai Albert 1er au vieux port de Saint-Raphaël (en face du Mc Donald's). Après embarquement de tous les passagers, le capitaine vous présentera le navire, les membres de l'équipage ainsi que les mesures de sécurité à bord. Vous naviguerez ensuite vers votre destination : îles de Lérins de Cannes, île d'Or ou encore les 3 caps en fonction de la sortie en mer choisie. Pour connaître le programme type de chaque sortie, cliquez ci-dessous : - Sortie journée avec repas - Sortie demi-journée - Sortie apéro en mer - Sortie sous les étoiles - Sortie coucher de soleil - Sortie soirée dîner - Sortie feu d'artifice - Sortie dîner feu d'artifice




Peut-on débarquer à Cannes, à l'île d'Or ou encore à Saint-Tropez ?


Non. Nous ne proposons pas de service navette en billetterie, seulement en privatisation.




Où va t-on ?


Tout dépend de la sortie en mer choisie. - Sortie journée avec repas : destination îles de Lérins de Cannes ou les 3 caps (Cap Lardier, Cap Taillat, Cap Camarat) - Sortie demi-journée : destination cap Dramont & île d'Or - Sortie apéro en mer : destination cap Dramont & île d'Or - Sortie sous les étoiles : destination au large de la baie de Saint-Raphaël - Sortie coucher de soleil : destination cap Dramont & île d'Or - Sortie soirée dîner : destination cap Dramont & île d'Or - Sortie feu d'artifice : destination baie de Saint-Raphaël - Sortie dîner feu d'artifice : destination île d'Or ou baie d'Agay




Peut-on se baigner ?


Oui, vous pouvez profiter de pauses baignade (jusqu'au coucher du soleil) lors de la plupart de nos sorties en mer. Les sorties en mer de courte durée (1h/1h30 de balade) ne proposent pas de pauses baignade (sortie apéro en mer, sortie sous les étoiles et sortie feu d'artifice).




Quelles boissons sont incluses lors des sorties en mer ?


Sur toutes nos sorties, vous pourrez profiter d'un open bar softs avec eau plate, eau gazeuse, Coca Cola, Coca Cola Zéro, jus d’orange, jus multifruit et café à volonté. - Sortie journée avec repas : open bar softs, punch planteur servi à l’apéritif, vins (blanc, rosé, rouge) servis pendant le repas - Sortie demi-journée : open bar softs, punch planteur servi à l’apéritif - Sortie apéro en mer : open bar softs, punch planteur servi à l’apéritif - Sortie sous les étoiles : open bar softs, punch de bienvenue - Sortie coucher de soleil : open bar softs, punch planteur servi à l’apéritif - Sortie soirée dîner : open bar softs, punch planteur servi à l’apéritif, vins (blanc, rosé, rouge) servis pendant le repas - Sortie feu d'artifice : open bar softs, punch de bienvenue - Sortie dîner feu d'artifice : open bar softs, punch planteur servi à l’apéritif, vins (blanc, rosé, rouge) servis pendant le repas




Combien faut-il de passagers minimun pour maintenir une sortie en mer ?


Une sortie en mer est confirmée à partir d'une cinquantaine de participants soit 50% de la capacité du bateau.




Que mange t-on lors des sorties en mer avec repas ?


Pour nos sorties en mer "journée avec repas", "soirée dîner" et "soirée dîner feu d'artifice", nous vous proposons un menu buffet type comprenant : - Apéritif servi 1h avant le repas (punch planteur, softs et snacks salés) - Assortiment de salades de riz et de pâtes
- Taboulé
- Plateau de viandes froides
- Plateau de charcuterie
- Plateau de fromages
- Pain
- Dessert





BOARDING

Where is the boarding pontoon located?


The boarding pontoon is located on Quai Albert 1er at the old port of Saint-Raphaël, facing the Casino Barrière and Mc Donald's.




How far in advance should I show up for boarding?


You must be at boarding 10 minutes maximum before the ship's departure time. The crew will leave without latecomers. No refund will be granted in this case.




What document do I need to board?


Please bring with you a valid ID card and your booking confirmation which can be presented directly via your mobile phone - in that case, it is not required to print your document.





ON BOARD

Can we bring food and drinks on board?


During your cruise, if you wish, you can bring food and drinks on board. However, you will be asked to consume with respect for the boat, the crew and other passengers, especially with regard to alcohol consumption.




Are there toilets on board?


Yes, our two catamarans are equipped with toilets.




What should you take with you on a sea trip?


During sea trips, we advise you to take with you: - Swimsuit - Beach towel - Sunglasses - Solar cream - Cap or hat - Armbands for children - Small sweater or cardigan if necessary (it is always cooler at sea, especially when the sun goes down)




How many people can we be on the catamarans?


Our catamaran Ninah II has a capacity of 99 passengers. Our catamaran Iladora can accommodate up to 80 passengers.




What do you mean by "open bar soft drinks"?


The open bar soft drinks is included in all our cruises. This simply means that soft drinks are served at will on board. Among these drinks: - still water - sparkling water - Coca Cola - Coca Cola Zéro - orange juice - multifruit juice - coffee




Are there any snacks offered on board?


Yes, salty snacks are proposed during aperitif except on our "under the stars" and "fireworks" cruises.




Can we smoke on board ?


You will find dedicated smoking areas at the back of the catamarans. Do not forget to use our ashtrays available for your cigarette butts. Swimming is strictly prohibited for cigarettes !




Can we bring a birthday cake on board?


Yes for sure ! Don't forget to let us know when you make your reservation so that we can make a little place for your cake in the fridges!




Can we keep our shoes on board?


In general, passengers are asked to remove their shoes when boarding for safety reasons, for your own comfort but also to avoid damaging the deck. However, it is possible to keep your shoes if you wear soft soled shoes.




Are there enough kayaks and paddles for everyone ? For how long can we use them ?


No there are not enough kayaks and paddles for everyone. Impossible to store 80 kayaks and paddles on board! However, during the anchorage and the swimming break, our crew organizes rotations so that everyone can enjoy the equipment.





USEFUL INFORMATION

Can we come with a stroller?


Yes of course ! Our crew will help you get your stroller on board.




Are the boats accessible to people with reduced mobility?


People with reduced mobility are welcome aboard our catamaran Ninah II ! Unfortunately, the boarding bridge of our catamaran Iladora does not currently allow people in wheelchairs to board.




Are animals accepted on board?


Unfortunately, our animal friends are not allowed on board.




Where can I park my vehicle?


You will find paid underground parking around the old port of Saint-Raphaël, such as the Bonaparte parking and the Kennedy parking. Note: during summer season, it can be difficult to find a parking space near the boarding point. We therefore recommend that you allow yourself some time to find a place.




What if it's raining or the weather is bad?


The weather is always unpredictable and can change very quickly. Depending on the maritime weather of the day, our captains will assess the sailing conditions and will then take the decision to cancel or maintain the trip at sea. Note: cloudy skies or rain are not reasons of cancellation. Indeed, you should know that despite a blue sky, there can be very rough seas and the outing could therefore be canceled. Conversely, there may be rainy skies and optimal sailing conditions. In this case, the cruise will be maintained.




What to do in case of allergies and intolerances?


When making your reservation, please specify your allergies and / or intolerances to our team.





FREQUENTLY ASKED QUESTIONS