The most beautiful place on Earth is at sea
AMC CAPE GRACE
New 2025 : Departure from Marseille, Marina Baie des Anges & Nice available
Frequently Asked Questions (FAQ)
We recommend that you book your sea trip directly on our website amccapegrace.com .
You also have the option to book on site at the point of sale:
📍 Saint-Raphaël – 63 Quai Amiral Nomy, 83700 Saint-Raphaël
⚠️We do not have physical ticket offices in Marseille, Nice, Marina Baie des Anges or Hyères . To guarantee your place and avoid queues, we recommend booking online at amccapegrace.com. If you wish to book on site, we invite you to contact the tourist offices .
Yes, it is possible to purchase a ticket at a physical box office , subject to availability. However, we recommend booking online to guarantee your place.
📍 Point of sale:
Saint-Raphaël – 63 Quai Amiral Nomy, 83700 Saint-Raphaël
⚠️ We do not have points of sale in Marseille, Nice, Marina Baie des Anges or Hyères.
It is strongly recommended to book your sea trip in advance on our website amccapegrace.com .
To arrange your sea trip, several options are available to you:
Bank card
On our website via the secure reservation form ( recommended )
In store in Saint-Raphaël
Bank transfer (upon prior request)
Cash (only in store in Saint-Raphaël)
Check (only in store in Saint-Raphaël)
Holiday vouchers (ANCV) (only in store in Saint-Raphaël)
We strongly recommend booking online at www.amccapegrace.com to guarantee your spot and avoid waiting in store.
The price of a sea trip depends on the excursion chosen , its duration and the services included.
📅 Check out the links below to find out the detailed prices for each outing, discover the programs and reserve your place:
🎫 Reduced rates available for children, groups and certain promotional offers for families.
On all our sea trips, the price includes:
A maxi-catamaran cruise with a professional crew
Access to the boat's comfortable areas (lounges, exterior decks, shaded areas)
Safety equipment and passenger insurance
Soft drinks on board
An aperitif served on board
On our outings with meals, the price also includes:
A complete meal prepared by our partner caterer Delamotte Brother's
Wine served during the meal
📌 Each excursion offers specific services . Consult the detailed information for your excursion to find out which services are included.
Yes, we offer reduced rates based on several criteria:
Children's rates : Discount applied for children aged 4 to 11 (price varies depending on the excursion)
Baby rates : €10 for babies aged 0 to 3 on all our outings
Group rates : Immediate 10% discount for groups of 10 people or more
Special family offer : The “Day trip with meals” excursion benefits from an immediate 10% discount for families (2 adults + 2 children aged 4 to 11 min.)
To find out about available discounted rates , visit our cruise pages on our website amccapegrace.com .
Yes! Our gift vouchers allow you to offer a specific sea trip, choosing from our available excursions. The recipient can then book the date that suits them.
Available for purchase on our website 👉 here
Valid for 1 year from the date of purchase
Equipped with a unique code to use when booking
Can be used online or in store to book the desired outing
Non-refundable and non-exchangeable
How to buy a gift voucher?
On our website here
On site at the physical ticket office in Saint-Raphaël
How to use a gift voucher?
Online booking : enter the unique code in the box provided during the booking process.
In-store booking : present your gift voucher and its unique code to book your sea trip.
⚠️ Important conditions:
If the beneficiary does not show up on the day of the outing, the gift voucher is lost, non-refundable and non-exchangeable.
Lost or stolen gift vouchers cannot be reissued, exchanged or refunded.
If an outing booked with a gift voucher is cancelled by AMC Cape Grace (particularly due to weather conditions or operational reasons), the customer can choose between: postponing their outing to a later date, within the validity period of the voucher or exceptionally extending the validity period of the gift voucher, upon request.
Yes, flash offers may be offered occasionally . To make sure you don't miss anything:
Follow us on social media @amccapegrace to be informed of availability and promotions in real time.
Subscribe to our newsletter to receive our special offers and tips in advance.
At AMC Cape Grace, cancellation conditions vary depending on whether or not you have purchased the "cancellation insurance" option when making your reservation.
Without “cancellation insurance” option:
Tickets are non-refundable if you cancel for any reason.
In the event of cancellation of the outing by AMC Cape Grace (adverse weather conditions, technical problem, insufficient attendance, etc.), you will have the choice between:
Postpone your outing to a later date, subject to availability and within the current season
Get a full refund on your ticket
You can postpone your cruise to a later date in the current season, subject to availability. To do this, inform us at least 72 hours before the initial date of your departure. No postponement will be possible after this deadline.
With “cancellation insurance” option:
This option, offered when booking online, is billed at 9% of the total amount including tax .
It allows you to cancel your reservation up until the day of your sea trip.
In case of cancellation:
You will be reimbursed up to 70% without proof
You will be reimbursed 100% with valid proof
Important :
In case of no-show for boarding or delay, tickets will not be refunded or exchanged.
Lost or stolen tickets cannot be refunded or exchanged.
For more details, please consult our General Conditions of Sale .
Meetch cancellation insurance is an option offered when booking online, which allows you to cancel your sea trip and obtain a refund under the following conditions:
Without Meetch cancellation insurance:
Tickets are non-refundable.
In the event of cancellation on your part, no refund will be made, whatever the reason.
In the event of cancellation by AMC Cape Grace (unfavorable weather, technical problem, insufficient attendance), you will be able to choose between a postponement of the date or a full refund.
You can postpone your cruise to the current season, subject to availability, provided you request this at least 72 hours before the initial date.
No modification or postponement is possible less than 72 hours before boarding.
In case of delay or no-show, no refund or postponement will be granted.
With Meetch cancellation insurance:
This option is offered when booking online at a rate of 9% of the total amount including tax.
Cancellation possible up to the day of the sea trip.
Refund within 48 hours:
70% of the amount without proof
100% of the amount with valid proof (illness, accident, professional necessity, etc.)
For more information, see our General Conditions of Sale .
No, light rain does not prevent navigation. However, in case of bad weather (strong swell, strong winds, thunderstorms) , we will postpone or cancel the excursion with a possible refund.
No, no refund will be made if you arrive late and miss the boat departure, for whatever reason.
📌 The deadline for presentation for boarding is set at 10 minutes before the ship's departure time. Any passenger, even with a ticket, who presents himself outside this deadline will not be able to be reimbursed. In the event of a delay, your ticket cannot be postponed to another date.
💡 Tip: Allow plenty of time for parking and access to the dock to avoid any disappointment.
Yes, it is possible to modify your reservation , under certain conditions:
Date change:
You can change the date of your sea trip up to 72 hours before departure , subject to availability.
To make a change, please contact our customer service by email at info@amccapegrace.com or at the physical ticket office in Saint-Raphaël.
Change in the number of participants:
Add passengers : possible, subject to availability.
Reduce the number of passengers : the difference cannot be refunded unless you have taken out Meetch cancellation insurance .
Change of excursion type:
Do you want to change your destination or itinerary? Contact us by email at info@amccapegrace.com at least 72 hours before departure and we will offer you an alternative, subject to availability.
📩 Check your "Spam" or "Junk" folder. If you can't find the confirmation email, contact us by email at info@amccapegrace.com.